Customer Experience

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March 6, 2025
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10
min read
12 Must-Have ActiveCampaign Integrations: Cover Every Crucial Use Case
Read on for 12 must-have ActiveCampaign integration you can connect today. From adding surveys to personalize your campaigns to Facebook Ads and Slack notifications.
Aleksandra Dworak
Social Media & Content Specialist
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March 4, 2025
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10
min read
14 Conversion Optimization Tools to Skyrocket your Conversions
Read on for a detailed list of 14 best conversion optimization tools you should add to your toolstack to hit conversion after conversion.
Aleksandra Dworak
Social Media & Content Specialist
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March 4, 2025
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10
min read
Top 9 Customer Engagement Tools To Help You Retain Your Users
Looking to improve your customer engagement strategies? From surveys to workflow apps, check these customer engagement tools that you want in your toolkit.
Kinga Edwards
Customer Experience Expert at Survicate
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March 4, 2025
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9
min read
Customer Experience Analytics - 4 Ways to Start
Ever wondered what customer experience analytics is but had no idea where to get started? Today, we have your back.
Kinga Edwards
Customer Experience Expert at Survicate
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February 24, 2025
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12
min read
10 Best Customer Experience Metrics to Measure for Customer Success
Top CX metrics to measure customer experience and amplify customer success. Learn about NPS, CSAT, CES, and other metrics with Survicate.
Marta Szyndlar
Senior Content Manager
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February 21, 2025
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10
min read
Top 10 Integrations for HubSpot for Customer Service
Use these customer service HubSpot integrations and see how your team delivers the best customer experience possible. Here are the top ten choices.
Kinga Edwards
Customer Experience Expert at Survicate
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February 21, 2025
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9
min read
Good vs Great Customer Service Experience—What's the Difference?
Find out what it takes to take your customer experience from good to amazing. Hint: it all starts with feedback.
Kasia Perzynska
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January 23, 2025
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12
min read
How to Craft an Effective Digital Customer Experience Strategy in 2025
Elevate your business with a comprehensive guide to crafting a winning Digital Customer Experience strategy. Learn key insights and tips for success. Try Survicate free for 10 days!
Aldona Krysiak-Adamczyk
Senior Content Manager
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January 16, 2025
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12
min read
2025 Guide to Customer Engagement Metrics
Discover the world of customer engagement metrics in simple terms. Learn to measure, avoid common pitfalls, and take your business to new heights with Survicate
Sabina Fox
Senior Content Manager
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January 16, 2025
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8
min read
eCommerce Customer Experience: Strategies for Excellence in 2025
Discover the secrets to eCommerce customer experience excellence in 2025. Get our practical tips and insights to wow your customers at every step.
Aldona Krysiak-Adamczyk
Senior Content Manager
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January 16, 2025
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10
min read
Customer Experience Management: What Is It And Why It Matters in 2025
Explore the essentials of Customer Experience Management in 2025 and learn why it's crucial for business success. Get your insights now.
Aldona Krysiak-Adamczyk
Senior Content Manager
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January 16, 2025
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9
min read
Online Customer Experience in 2025: What Is It And How to Improve It?
Discover simple tips to enhance online customer experience in 2025 and keep your digital visitors happy and engaged.
Aldona Krysiak-Adamczyk
Senior Content Manager
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January 15, 2025
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10
min read
Best Customer Experience Management Software in 2025
Discover how the right CXM tools can enhance your customer relations and why your business will benefit from using them.
Aldona Krysiak-Adamczyk
Senior Content Manager
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January 15, 2025
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10
min read
Top 7 Customer Experience KPIs to Track and Measure in 2025
Wondering how you should measure customer feedback? Use these KPIs to stay on top of any insights you collect and provide excellent customer experience.
Mile Zivkovic
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January 14, 2025
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10
min read
12 Must-Have Integrations for Intercom
Whether you're looking to boost your productivity or improve your customer support efforts, these 12 must-have integrations for Intercom are here to help.
Aleksandra Dworak
Social Media & Content Specialist
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January 6, 2025
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9
min read
5 Strategies to Transform Your Customer Experience in 2025
Find out what customer experience transformation is, as well as some of the best strategies to launch it in 2025.
Kinga Edwards
Customer Experience Expert at Survicate
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January 6, 2025
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12
min read
11 Amazing Customer Experience Examples to Learn From in 2025
Learn how to deliver an amazing customer experience by reading through some amazing examples from worldwide brands.
Kasia Perzynska
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January 5, 2025
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7
min read
CX and UX: Beginner’s Guide to CX & UX Success
What's the relationship between UX and CX? How much does user experience impact the customer experience? Read on to find out!
Kasia Perzynska
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January 5, 2025
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7
min read
Customer Service vs. Customer Experience: What's the Difference?
Customer experience vs customer service – do they really mean the same thing? Discover their differences with our guide.
Kasia Perzynska
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January 4, 2025
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6
min read
How to Use Emotions to Improve Customer Experience
Today, brands need to be consistent in delivering their promises. Here's how to use emotional customer experience to strengthen their bond with your brand.
Kasia Perzynska