Customer Experience

Make sure you are keeping up with the latest customer experience trends in 2021 and take a look at quotes from CEOs & Leaders to inspire your CX Strategy.

With Survicate, you can embed the first survey question in the email body to improve your response rates. Learn how to do it with this guide!

Customer experience automation is the next big thing in CX. But what should you really automate? We'll show you today.

Looking to up your CX game in 2022? Here are 16 of the very best customer experience tools that you can use today and delight your customers.

B2B customer experience is quite specific in what you need to do to achieve excellence. Here is how to get started today.

Ever wondered what omnichannel customer experience is and what makes it better than multichannel? We have all the answers here.

Great customer experience is not something you can set and forget. Find out what customer experience optimization is and how to do it properly.

Unlock online success with our guide on digital journey essentials. Enhance customer engagement from discovery to loyalty.

Personalization is not just a buzzword - see how it works in action with these 6 tips for a personalized customer experience

The world of retail has taken a massive hit in the past few years. To get along with the times, we give you 5 strategies for improving the retail customer experience.

Survicate has been recognized with multiple “Best of” badges from Gartner Digital Markets brands Capterra and Software Advice, a leading software recommendation search engine. Discover the feautres our customers value the most!

The only Customer Experience guide you'll ever need to understand what Customer Experience is and how to improve it.

Find out what a customer experience lifecycle is and the best way to improve it in your business with our comprehensive guide.

You can only improve what you can measure. Find out how to measure your customer experience today with our comprehensive guide.

Customer experience in healthcare has become more important than ever in recent years. Here is how to improve yours.

Discover how to map your eCommerce customer journey. Optimize your strategies for a top online shopping experience with Survicate!

Despite being used interchangeably, CX and UX are different concepts. Understand their definitions and differences and learn why you need to focus on both.

Discover how to effectively measure and improve customer experience with our guide. Check the main CX metrics, such as NPS, CSAT, or CES, and learn when and how to use them.

Looking to boost your customer experience in the next year? Here are some admirable customer experience goals to set in 2023 and beyond.

Revolutionize customer experience automation for seamless service and enhanced satisfaction. Elevate your CXA now!