Surveys

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January 4, 2025
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8
min read
What Is an NPS Detractor? Turning Detractors into Promoters
NPS detractors can be beneficial for your business if you know how to deal with them. Learn practical tips on how to make a detractor work for you.
Kasia Perzynska
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January 4, 2025
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12
min read
What is NPS? Net Promoter Score Guide
What is NPS? Learn why you should track customer loyalty and growth with the Net Promoter Score (NPS).
Marta Szyndlar
Senior Content Manager
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January 4, 2025
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10
min read
Email Survey Subject Lines: The Ultimate Guide to Getting More Responses with Emails
Find out how to write amazing email subject lines that get you better open and survey completion rates with our guide.
Kasia Perzynska
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January 4, 2025
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10
min read
Unlocking Business Growth with NPS: 5 Case Studies
Discover the transformative power of NPS through 5 compelling case studies, showcasing how different companies used NPS to drive business success.
Lidia Kurasińska
Senior Content Editor
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January 4, 2025
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5
min read
7 Most Common Mistakes to Avoid When Creating a Survey
Avoid these six common mistakes when creating surveys. Get maximal results, collect data more accurately.
Daniel Korczyński
Head of Product
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January 4, 2025
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12
min read
The Complete Survey Design Checklist
A complete step-by-step survey checklist to help you create perfect surveys in 2024. This expert-written guide will show you exactly how to do it right.
Kasia Perzynska
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January 4, 2025
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12
min read
13+ NPS Questions for Best Results
NPS questions are one of the most popular ways to collect customer feedback from your customers. Find out how to structure your questions for best results.
Urszula Kotowska
Content Manager
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January 4, 2025
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10
min read
30+ Post Webinar Survey Questions to Improve Your Webinar Experience
‍Not sure if your attendees liked the webinar? Simply send them a short survey to find out. Here are some example questions that get answered. 
Mile Zivkovic
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January 4, 2025
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10
min read
30 Great Post-Event Survey Questions to Ask
Collecting post-event feedback is crucial to improve the quality of your events. Read our guide for 30 useful post-event questions to ask your participants.
Mile Zivkovic
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January 4, 2025
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6
min read
Survey Methodology: Methods That Drive Customer Experience
Discover effective survey methodology to enhance customer experience. Learn key methods that drive insights and improve responses in your surveys.
Kasia Perzynska
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January 2, 2025
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10
min read
Closed-Ended Survey Questions: The Ultimate Guide (+Examples)
The questions you ask in your survey make all the difference. Learn everything you need to know about closed-ended survey questions today.
Mile Zivkovic
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January 2, 2025
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8
min read
How to Boost Survey Response Rate (And Stop Worrying about Averages)
Is your response rate still in the lows? Learn how to boost it with smart survey tactics. Learn what the average and good survey response rates mean for you.
Marta Szyndlar
Senior Content Manager
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January 2, 2025
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10
min read
9 Best Zendesk CSAT Survey Tools
Analyze with us 9 best Zendesk CSAT survey tools, including the details about each integration, the costs, and pros and cons. Find the best software for you.
Mile Zivkovic
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January 2, 2025
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10
min read
8 Best Customer Effort Score Survey Tools for Zendesk
Survey tools are great to measure customer satisfaction; with Zendesk they are even more powerful. Discover the best tools and ways to use them with our list.
Kinga Edwards
Customer Experience Expert at Survicate
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January 2, 2025
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10
min read
8 Best Survey Tools for Zendesk: Collect Feedback Seemlessly
In this article, you’ll find the 8 best survey tools for Zendesk. Learn which software will serve you best for collecting feedback seemlessly.
Mile Zivkovic
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January 2, 2025
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10
min read
The 15 Best Patient Satisfaction Questions to Ask in a Survey
Medical appointments are not always pleasant. Ask your patients these questions to improve their experience in your clinic and boost their overall satisfaction.
Kinga Edwards
Customer Experience Expert at Survicate
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January 2, 2025
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8
min read
What are Post Purchase Surveys and How to Use Them (+Top Questions)
Run post purchase survey to optimize checkout experienc, drive more sales and get more satisfied customers
Karolina Brach
Product Marketing Manager
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January 1, 2025
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6
min read
CRM Survey: In-Depth Guide (Questions, Benefits, Tips)
Learn how a CRM survey can help you increase the accuracy of your customer data, attract more qualified leads, and enhance customer experience.
Kasia Perzynska
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January 1, 2025
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10
min read
User Surveys: What They Are and How to Use them for Experience Research
This article will walk you through user surveys. Read it now to learn about user experience surveys, user testing surveys, user feedback surveys, and more.
Kinga Edwards
Customer Experience Expert at Survicate
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January 1, 2025
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10
min read
"How Did You Hear About Us" Survey—What It Is and Why You Need One
Asking your customers how they heard about you can lead to amazing insights. Here is how to ask that question the right way.
Kasia Perzynska