Customer Satisfaction

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February 21, 2025
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10
min read
Top 8 CSAT Tools that Integrate with HubSpot
If you use HubSpot as your CRM, you probably use some integrations to make your marketing work easier. Here are the top CSAT tools to run surveys in HubSpot.
Kinga Edwards
Customer Experience Expert at Survicate
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February 21, 2025
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12
min read
21 Powerful Customer Satisfaction Survey Questions
Customer satisfaction equals customer loyalty and retention. Read our guide to discover powerful customer satisfaction survey questions you can ask today.
Kasia Perzynska
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January 6, 2025
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8
min read
5 Key Customer Satisfaction Metrics for Businesses to Track in 2025
Measure the things that matter. Read our guide and discover the right customer satisfaction metrics that make a real impact for your business.
Kasia Perzynska
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January 6, 2025
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10
min read
8 Tips to Improve Customer Satisfaction in 2025
Satisfied customers will buy more and stick with your brand for longer. Check out our actionable tips to improve your customer satisfaction quickly.
Kasia Perzynska
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January 6, 2025
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14
min read
Customer Satisfaction: Why It’s Important in 2025
Customer satisfaction is important, being the key to steady business growth. Learn why and how you should track it with customer satisfaction surveys.
Marta Szyndlar
Senior Content Manager
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January 6, 2025
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14
min read
Customer Satisfaction: Why It’s Important in 2025
Customer satisfaction is important, being the key to steady business growth. Learn why and how you should track it with customer satisfaction surveys.
Marta Szyndlar
Senior Content Manager
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January 5, 2025
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5
min read
How to Maintain Customer Satisfaction in Beauty Industry
Discover the best methods for collecting customer feedback and finding out how to maintain customer satisfaction in beauty industry.
Kasia Perzynska
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January 5, 2025
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8
min read
What is CSAT & How to Measure Customer Satisfaction?
Discover what is CSAT, how to calculate it, what are best practices on running CSAT surveys and how to conduct CSAT analysis.
Kasia Perzynska
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January 5, 2025
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13
min read
14 Best Customer Satisfaction Tools for 2025
Run surveys to increase customer satisfaction metrics, such as CSAT, CES, and NPS. Check the best customer satisfaction tools ranking for the job!
Sabina Fox
Senior Content Manager
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January 4, 2025
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7
min read
How to Implement a Winning Customer Satisfaction Process in 6 Steps
Discover how to implement a winning customer satisfaction process in your company that will improve your customer satisfaction and reduce customer churn.
Kasia Perzynska
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January 4, 2025
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8
min read
How to Improve Customer Success with Customer Success Surveys
Surveys can drive customer success if you have the correct placement, wording, and type. Find out how to best conduct your surveys to improve customer success.
Philipp Wolf
CEO of Custify
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January 4, 2025
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10
min read
7 Amazing Customer Satisfaction Email Templates You Can Grab Today
Transactional email is a great way to spark a conversation with your customers. Grab our amazing customer satisfaction email templates you can use today.
Kinga Edwards
Customer Experience Expert at Survicate
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January 1, 2025
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5
min read
Customer Churn Prevention: How to Fight with Customer Churn
Your business stopped growing? Learn what is customer churn and find out how to reduce it to get back on business growth track.
Kasia Perzynska
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November 22, 2024
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10
min read
Analyzing Customer Satisfaction Survey Data: How to Do It in 6 Easy Ways
Creating great surveys is just the start of your journey. Here is how to analyze the results of your customer satisfaction surveys.
Kasia Perzynska
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November 3, 2024
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10
min read
How to Improve Customer Satisfaction and Increase Retention in 10 Easy Steps
Customer satisfaction and retention go hand in hand. Read our guide and find out how they're linked and how to improve both at the same time.
Mile Zivkovic
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October 18, 2024
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10
min read
How to Create an Amazing Customer Satisfaction Guarantee: 7 Tips for Success
Creating a strong customer satisfaction guarantee will inspire confidence in your brand. Find out how with our actionable recipes for success.
Kinga Edwards
Customer Experience Expert at Survicate
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October 18, 2024
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12
min read
The 15+ Best Customer Service Email Templates to Boost Customer Satisfaction
Learn how to make an NPS survey to gather feedback that measures the level of customer satisfaction and loyalty with your brand or product.
Kinga Edwards
Customer Experience Expert at Survicate
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October 18, 2024
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10
min read
The 12 Best Customer Service Tools to Delight your Customers Today
Customer service can make a major impact on all of your business metrics, from customer satisfaction to revenue. Here are the top 12 customer service tools to consider for your tech stack.
Kinga Edwards
Customer Experience Expert at Survicate
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September 13, 2024
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2
min read
Customer Satisfaction: Why Should You Care? [Infographic]
Customer satisfaction is the key to business growth. Find out why and how to improve for your customers with our customer satisfaction infographic.
Marta Szyndlar
Senior Content Manager
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August 16, 2024
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6
min read
Customer Loyalty Guide: Build a Strong Customer Base
Customer loyalty has many benefits, including increased customer lifetime value, easier customer acquisition, and higher revenue. The more loyal customers you have, the less you have to worry about competitors.
Sabina Fox
Senior Content Manager